If new initiatives fail, retrospectives need to be encouraged at both the team and organization level. Successful digital transformation allows for mistakes, encourages transparency and supports open communication. As some organizations find success in their digital transformation strategies, they are able to provide additional bandwidth to their teams to focus on improving customer experience through the collection and analysis of data. The Covid-19 pandemic has been a catalyst for many organizations in their digital transformations, leading companies to expedite technology initiatives, design dramatic changes to processes and reexamine culture and the role it plays in today’s new business world.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |